Terms of Service

01 Acceptance of these terms

By downloading, accessing, or using Pollenly (the “Service”), you agree to these Terms of Service and to our Privacy Policy. If you don’t agree, please don’t use the Service.

02 The service

Pollenly is an iOS app that provides pollen forecasts, a pollen heatmap, an allergy calendar, optional alerts, and personal symptom check-ins for the locations you choose. Forecast and map data is sourced from the Google Pollen API, with local weather from Apple Weather (WeatherKit), and is provided for general informational purposes.

03 Not medical advice

Always seek the advice of a qualified physician or healthcare provider with questions about a medical condition, allergies, or medication. Never disregard or delay professional medical advice because of something you read in Pollenly. Forecasts are estimates and may be inaccurate or unavailable; do not rely on them for any decision where an error could affect your health or safety. In an emergency, call your local emergency number.

04 Your account

• You may use Pollenly as a guest, or create a synced account with Sign in with Apple.
• You’re responsible for the activity on your account and for keeping your device and Apple ID secure.
• You agree to provide accurate information and to be old enough to form a binding contract in your jurisdiction (and at least 13, or the minimum age where you live).
• You can delete your account at any time from within the app, as described in our Privacy Policy.

05 Acceptable use

You agree not to:

• Reverse-engineer, decompile, or attempt to extract source code or API keys from the Service, except where the law expressly permits it.
• Access the Service’s APIs or data through automated means, scrape it, or exceed reasonable usage in a way that burdens our infrastructure or the underlying data providers.
• Use the Service to break the law, infringe others’ rights, or interfere with its security or normal operation.
• Resell, redistribute, or commercially exploit the Service or its data without our written permission.

06 Payments & subscriptions

Pollenly is currently free to use. If we introduce paid features in the future, any purchase or subscription will be billed through your Apple App Store account, with pricing and terms shown to you before you buy. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the period, and you can manage or cancel them anytime in your App Store account settings. Payments are handled by Apple under Apple’s terms; refunds are subject to Apple’s policies.

07 Third-party data & services

Pollen and map data is provided by the Google Pollen API, local weather by Apple Weather (WeatherKit), and the Service relies on providers including Google, Apple, and Supabase. Their data and services are provided “as is,” and your use may also be subject to their terms. We don’t control and aren’t responsible for the accuracy, availability, or completeness of third-party data.

08 Intellectual property

The Pollenly app, website, name, logo, the Sprig mascot, and all related design and content are owned by Pollenly and protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial use. All rights not expressly granted are reserved.

09 Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that the Service will be uninterrupted, error-free, secure, or that forecasts will be accurate.

10 Limitation of liability

To the fullest extent permitted by law, Pollenly and its team won’t be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from your use of (or inability to use) the Service. Where liability cannot be excluded, it is limited to the amount you paid us for the Service in the 12 months before the claim (which, for a free app, may be zero). Some jurisdictions don’t allow certain limitations, so some of these may not apply to you.

11 Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you violate these terms or to protect the Service or its users. Sections that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

12 Changes to these terms

We may update these terms as the Service evolves. We’ll revise the “last updated” date above and, for material changes, give notice in the app. Continuing to use the Service after a change means you accept the updated terms.

13 Governing law

These terms are governed by the laws of [your jurisdiction], without regard to its conflict-of-laws rules, and the courts located there will have jurisdiction over any disputes, except where applicable consumer-protection law gives you the right to bring a claim where you live.

14 Contact us

Questions about these terms? Email support@pollenly.app.